Privacy Policy

Last updated: May 16, 2026

Open House Copilot ("we", "us") is an iOS app built for real-estate agents to capture open-house conversations, identify visitors, and draft follow-up emails. This policy explains what the app collects, why, and how it's stored.

What we collect

Audio recordings of open-house conversations you choose to record. Capture only starts when you tap Record and stops when you tap End Session.
Transcripts generated from those recordings.
Visitor contact info (name, email, phone) that visitors enter on the kiosk sign-in screen or that you add manually.
Your account info — name and email from your Google Sign-In, used to identify your sessions and send emails on your behalf when you grant the Gmail send scope.
Property listings you create inside the app (address, price, photos, marketing copy).

What we do with it

Transcribe audio via AssemblyAI to identify distinct speakers and what they said.
Analyze the transcript via Anthropic Claude to tag each visitor (Buyer / Seller / Browser), score their interest, and draft a personalized follow-up email.
Send follow-up emails from your own Google account (only after you explicitly grant the gmail.send scope), with the body you reviewed and approved.
Store sessions on our backend so you can re-open them on a different device and so we can re-analyze recordings if the pipeline improves.

What we don't do

Sell or share your data, transcripts, or audio with advertisers.
Use your data to train AI models. AssemblyAI and Anthropic process your audio/transcripts on a request-by-request basis; neither uses Open House Copilot's data for model training.
Track your location, browse other apps, or access your contacts outside what you explicitly type in.

Visitor consent

You are responsible for obtaining recording consent from visitors. The kiosk sign-in screen states that the open house is being recorded so the agent can take notes and follow up. Local and state laws on consent vary — please follow the rules where you're recording.

SMS / text messaging

Open House Copilot sends SMS text messages to open-house visitors on behalf of the hosting agent. Phone numbers are collected only on the kiosk sign-in screen, where a visitor enters their own number and checks a separate, unchecked-by-default consent box that reads: "Text me about this and similar listings. By checking this box I agree to receive recurring automated marketing & informational text messages from Open House Copilot on behalf of [agent] at the number I provided. Consent is not a condition of purchase. Msg & data rates may apply; message frequency varies. Reply STOP to opt out or HELP for help."

What we send. A personalized follow-up after the open house (e.g. similar listings, answers to questions you raised) and occasional related real-estate updates from the agent you met.
Frequency. Message frequency varies; typically a few messages following an open house you attended.
Cost. Message and data rates may apply, depending on your mobile carrier and plan.
Opting out. Reply STOP to any message to stop all texts; reply HELP for help. Opt-outs are honored immediately.
No sharing. Mobile phone numbers and SMS consent are never sold or shared with third parties or affiliates for their own marketing. They are used only to deliver the messages described above.

Storage and security

Audio recordings, transcripts, and session metadata are stored on our backend (hosted on Render in Oregon, USA) on an encrypted persistent disk. Visitor contact info and your account info are stored in the same backend. Authentication uses JSON Web Tokens signed with a server-side secret; all network traffic is TLS-encrypted.

Deletion

You can delete an entire session — recording, transcript, analysis, and leads — from the Session Detail screen by tapping the Delete button. Deletion is immediate and permanent.

To delete your account and all associated data, email gfxefhe@gmail.com from the address you signed in with and we will purge everything within 7 days.

Third-party services

Open House Copilot uses these services to function. Their privacy policies apply to data they receive from us:

Google (Sign-In + Gmail send)
AssemblyAI (transcription)
Anthropic (analysis + drafting)
Render (backend hosting)

Contact

Questions about this policy or your data: gfxefhe@gmail.com.